Privacy Policy

1. Introduction

SaniTherm ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, username or similar identifier.
• Contact Data: Includes billing address, delivery address, email address and telephone numbers.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Includes information about how you use our website and services.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us at info@sanitherm.co.uk.

7. Cookies

We use different types of cookies on our website:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in or filling in forms.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site.

Cookie Preferences

We use localStorage to remember your cookie preferences. This has a couple of consequences:

• If you delete all your cookies you'll have to update your preferences with us again
• If you use a different device, browser profile or computer you'll have to tell us your preferences again

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

To opt out of Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@sanitherm.co.uk
• By phone: 07539 979784